Annoyed Librarian Reference Statistics

I know a large percentage of my readers are reference librarians. I estimate that at least three of my five readers do some sort of reference work. And if you work in reference, you know what the most important thing about that work is. That's right, keeping statistics. We need a tick mark for everything, so that we can really tell how we are spending our time. Keeping reference statistics is about the most important thing reference librarians do, and because of its importance I thought I'd share with you the latest statistics form we are developing for the reference desk of the Flea Libary. We almost forgot to put "reference" as a category because we get so few questions, but fortunately our Massage Librarian Big Leela remembered at the last moment. Suggestions for revision will be accepted.

Flea Library Reference Statistics Form

• Real Reference Question
• Showed Patron How to Search Catalog
• Gave Up and Searched Catalog Myself
• Showed Patron How to Search Database
• Gave Up and Searched Database Myself
• Showed Patron How to Print
• Changed Printer Paper
• Changed Printer Toner
• Cleared Printer Jam
• Printer Still Didn't Work
• Database Didn't Work
• Handed Out Stapler
• Handed Out Paperclip (one check per clip)
• Handed Out Pencil
• Handed Out Scratch Paper
• Handed out Kleenex
• Database Still Not Working
• Avoided Revealing Conversation with Psychopath
• Did Not Avoid Revealing Conversation with Psychopath
• Gave Loud Cell Phone User Dirty Look
• Told Kids to Shut Up or I'd Shut them Up
• Taught Patron How to Access Own Email
• Taught Patron to Access Internet Porn
• Pointed Way to Restrooms, Just Below Sign that Says "Restrooms"
• Asked Patron if Help Needed Wiping Own Behind Because So Helpless